Summary
After-hours emergency. Caller knocked out a tooth playing hockey. Provided emergency protocol instructions, connected to on-call dentist, and scheduled emergency visit for 8 AM next morning.
Transcript
You've reached Bright Smile Dental after hours. This is Maya, our AI receptionist. If this is a dental emergency, please stay on the line.
I knocked out my tooth playing hockey! What do I do?
I understand this is urgent. First, find the tooth and hold it by the crown, not the root. Rinse it gently with water if dirty. Try to place it back in the socket, or keep it in milk or saliva.
Okay, I've got it in milk. Do I need to come in tonight?
Yes, time is critical. I'm connecting you to Dr. Singh, our on-call dentist, right now. I'm also booking you for 8 AM first thing tomorrow. Please hold for Dr. Singh.